|
Interpretation
In this Agreement, reference to ‘Trade Services’, ‘us’, ‘we’ and ‘our’ are references to Trade Services (Europe) Ltd accompanied
by a signed copy of these terms and conditions, together with either a cheque or proof of direct payment for a £200.00 deposit.
Booking
By signing the booking form, you agree that you will be liable for the full cost of the training package (including accommodation
and registration fees), specified in the booking form. Bookings are strictly non-transferable. Trade Services reserve the right to
cancel any booking (in whole or part) or to postpone course dates without liability in the event of any contingency, which is
beyond our control that does, or is in our opinion, likely to prevent, hinder, delay, interrupt or interfere with the provision of
the course or any part of it. Delegates should be aware that in circumstances where courses cover more than one subject area, the
course may take place at separate locations. Trade Services reserve the right to make such reasonable amendments to the published
course programme, as we shall at our discretion decide.
Physical Requirements
Whilst Trade Services will take all reasonable steps to make courses as inclusive as possible, some courses will nevertheless
require you to have a suitable level of physical fitness and attributes. By signing our booking form, you are warranting and
representing to us, and we are relying upon such warranty and representation, that you have the required level of physical fitness
and attributes for the course which you attend and therefore if you have any doubt, you should discuss this with us before
submitting your booking form.
Fees
Any booking form received by us twenty-one days or more in advance of the course start date must be accompanied by either the
Deposit or payment in full of the course fees, and in the absence of either such payments, the booking will be considered
provisional only and will not secure a place on the relevant course. Any booking made for a course, the start date of which is
less than twenty-one days after we receive your booking form must be accompanied by payment in full of the course fees. We will
endeavor to facilitate late bookings, however we retain the right to reject any late bookings in our absolute discretion. Anyone
wishing to make a late booking is advised to check with our office as to availability prior to submitting their booking form.
Trade Services will, under no circumstances, reimburse delegates for non-completion of a course or courses for whatever reason.
Equipment and materials are available for use whilst on courses, but students are required to bring with them work boots and
overalls. If you pay any fees by credit or debit card, we shall add such banking fee to the course fee as we are charged by the
credit card company.
The full cost of the course is to be paid for by the client, to EBO, 21 days prior to the course date. For
the purposes of the training EBO has entered into a contract with you (the client) and you (the client) is solely responsible for
the full payment of the course. Agencies and third parties including charities, the MOD who pay money to students enter into their
own contract with the student. EBO will not be held liable for payment issues, which arise between agencies and their clients. EBO
is a private company and your contract to undertake training is with us.
Cancellation
You may cancel your booking by giving us written notice to that effect, which must be received by us not less than twenty-one days
before the start date of the course, and within fourteen days of receipt of such notice, we will refund to you the course fees
that you have paid, excluding the Deposit which is not refundable in any circumstances. If notice of cancellation is received by
Trade Services less than twenty-one days before the start date of the course, you will remain liable to pay the course fees in
full. If the student becomes ill during the 21 days before the start of the course or during the course itself Trade Services will
provide the student with a credit note. The student is still liable for the full cost of the course.
If a student cancels the
course for any reason including injury, illness, personal issues or unsuspected reasons the management reserves the right to
cancel all training and no refund will be given. The management also accepts the right to schedule the student onto a further
course up to 6 months after cancellation.
Accommodation
All accommodation is on a bed and breakfast or self-catered basis. You may be accommodated in a private property, hotel or
guesthouse. You may be in a single room or be required to share, depending upon availability.
Duration of the Course
Course durations may be subject to change at certain times of year, e.g. Bank Holidays.
Exams
Exams take place at various times of the year, the timing of which is governed by authorising bodies. Trade Services do not
guarantee that on completion of a course delegates will pass examinations for which they have been studying, and Trade Services
will not refund any part of the course fee by reason of a delegate failing an examination.
Liability
Save as is expressly provided herein all statements, conditions and warranties, statutory or otherwise, are hereby excluded and
deemed to be inconsistent with these terms and conditions. Trade Services will not be responsible for any loss or damage or injury
suffered by a delegate on route to or from the course, whilst attending the course (subject to the clause below) or arising
directly or indirectly as a result of the delegate’s attendance at the course. Insofar as we are able to do so by law, Trade
Services hereby exclude all liability for death or personal injury of a delegate occurring on route to or from or whilst attending
a course.
|
